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21-03-2020
05:36 PM
...I also have a fronius smart meter that monitors my usage, so I know how much I’m using. I compared the fronius data to the meter numbers and they are all correct. But the numbers in the A...
07-08-2018
12:50 AM
Hi. My app has stopped updating usage on a daily basis. My last usage update was nearly a week ago. I use around 3 dollars a day usually less solar. What is happening now is t...
13-10-2020
02:37 PM
When we had the smart meter installed, it was smart for a few days and then went dumb! I'm sure that the original one was giving data in real time and that would make sense. The solar panels are c...
11-01-2021
02:45 PM
I have joined AGL in the last month. With my previous energy retailer smart meter usage was being updated daily in arrears. With AGL I have always been missing a couple of d...
26-02-2019
12:39 AM
...rogress (to the degree). The property has a Smart Meter and it's been approximately two weeks now since connection, as I live alone want to make sure my usage is in shape. Your a...
05-08-2019
10:12 AM
I had a new smart meter installed on a site with a new smart meter install last week. I haven’t seen any data feed back to the app to show power generation and consumption. How do I get this to s...
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- app
- smart meter
13-04-2019
12:44 PM
I have been struggling since about 20 Feb to get my feed in data to be reliably shown on my account's usage page. I am satisfied that that has now been fixed, and for that I am grateful. However in m...
28-08-2018
09:49 AM
Issue still not resolve since May 2018. 9 May 2018 - Smart meter scheduled, I took a day off work to wait for installation, called up AGL and was told this has been rejected/cancelled and t...
23-03-2020
01:52 PM
Hi, Out meter was recently upgraded to a smart meter and since the install date, our solar data is no longer shown in the AGL app or online from the install date onwards (about 2 weeks ago)....