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10-01-2019
02:02 PM
We had two smart meters installed two days ago - one is an MK10 D and the other an MK7A The readings are confusing and do not correspond with the manual, my readings are like this: &n...
19-08-2020
10:36 PM
Hi I have a digital smart metre and it seems like the daily usage and solar export is not being sent to AGL it just says estimated and is way out. Is there a way I can send readings of my metre or a...
22-04-2019
07:51 AM
I got in contact with agl to get a smart meter installed but they told me i need to get a level 2 electrician out to fill in forms. I wouldn't know where to start!! What do i do? Surely it s...
11-01-2021
02:45 PM
I have joined AGL in the last month. With my previous energy retailer smart meter usage was being updated daily in arrears. With AGL I have always been missing a couple of d...
26-09-2019
12:44 PM
I have been with AGL for over 10 yrs. Last year I purchased a property and moved in. I contacted AGL to transfer the services and the operator mentioned about switching my meter to a smart...
16-01-2021
12:17 PM
Hi, I have a smart meter and Solar PV system and recently switched to AGL. I have actual reads being shown on AGL portal for the first 5 days and then one day of estimated read followed by a...
15-01-2019
10:19 AM
Hi, I had some solar installed December 4th, and the installer has submitted a request for a new smart meter install. For some reason AGL has had to submit the request for new meter i...
Show results in replies (3)
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...ould talk to AGL and that they would expect AGL to replace the meters with 10 business days as from t...
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We are getting very frustrated with the installation of our smart meter. We are 3 weeks over our "i...
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...ur metering team. I'll be happy to take a look at this for you if you can send me a p...
07-07-2020
07:28 AM
...nd smart meters installed. I was told a MPD is required to be installed to isolate our property from the other 2 when upgrading the meter to a smart meter. Will an AGL technician install the MPD on t...
13-04-2019
12:44 PM
...abelled connection state is illuminated RED all the time and to me a red light means something is wrong!! Any comments on why my unit is different to the pictures in the AGL article and why the c...
19-11-2021
05:52 PM
...hown since I started with AGL almost 3 months ago. Also, I checked my meter and it looks analogue so not even sure if it's a smart meter?