We;ve had a digitalmeter for some time and July 2019 had to have some maintenance performed as the controlled load circuit stopped working. A technician came out and performed some work, h...
...his section reads as per:
Even if your old meter is digital and can’t run backwards it can still be a good idea to leave your PV system switched off until your newmeter is installed. This is b...
I had my meter box updated and the old meters were never picked up and I don’t know where I have put them. But had Energex out yesterday to adapt box so power can be read without coming into y...
I have been an AGL customer since I installed solar. All ok till May this year when estimated readings started to appear in May 2021. I have a smart meter which has been checked by techs on m...
Recently had my smart digitalmeter reconfigured for Solar. I am told that I will be charged $165. Can someone justify this charge. The reconfiguration was done remotely. I called 13/6 afternoon a...
...dvise on the install day that systems must be left off. Energy generation (in SA with older digitalmeter) will count as Energy consumption so bill may be few $100 higher than normal.
...eek this has been resolved due to receiving the CCEW. I am not sure what else to do, considering i have paid over $300 in estimated electrity use even though I am on a digitalmeter, w...
For 15 years the off-peak has started at 10pm. Since the digitalmeter has been fitted on 21st March the off-peak has started at 11:26. I have made many calls with absolutely no action taken and w...
Hi. Recently joined AGL. Have installed the app to monitor usage and solar gains.However the app doesn’t show any usage or show predicted bills. A digitalmeter was also installed a month ago. W...
...ervice person who asked me to photograph my meters and email them and then I got a response say because they are digitalmeters I can’t self read. I never asked to self read I simply wanted the a...