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09-11-2019
12:51 PM
...poke to someone yesterday and they switched me over to the plan. However they said thry cant help with regards to being on the wrong plan. Do I have to be biledl by that plan or cant my billing for t...
13-10-2016
08:16 PM
...aid the other gift card was sent to wrong email address and she would get back to me within 2 hours, she didn't. I called 1300 397 079 on 12th, the support staff said she would call me b...
24-08-2017
07:44 PM
1 Like
I have trying for more than 24 hours to log into my account. The screen comes up blank and also cannot log out as there is no icon in the right hand corner. I have contacted AGL this morn...
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- My Account
16-08-2019
05:57 PM
I have a bill it has the right address but wrong name & email address on it
28-09-2015
05:36 PM
Does anyone know a direct number or email to someone who knows what they are doing with billing? We've been sent a notice of late payment with late payment fee for a payment on the invoice n...
03-01-2019
08:20 PM
1 Like
...ill for $2300 and im so angry that this issue reappearing. Its like AGL havent taught their employees how to read meters if they are managing to get it so very wrong each time! Just curious to k...
11-07-2020
06:00 PM
So I got and email stating my bill is overdue which was surprising as I'm on auto payment for years... I called and after punching my ID etc. And waiting for a long time, the agent answered... The a...
07-02-2019
11:53 AM
1 Like
I am an Agl customer and I recently installed solar panels. I contacted Agl in regards to this and I was told that Agl will charge 165 dollars for reconfiguring already installed smart m...
18-12-2017
05:22 PM
What do AGL charge for configuring a smart meter for solar power?
03-01-2019
01:56 PM
I have been trying to have the incorrect address # 2 # one on one page of my account for solar and another on the other page for billing removed and my correct address added. Would you be...