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05-02-2020
06:22 PM
Hi - I live in a fire affected community and since a major interruption to power I have not received any bill. My Billing period is the 18th of the month, the last period ending 18 January, a...
23-11-2020
03:38 PM
1 Like
Hello. My gas bill has been higher than usual and there is a strong smell of gas next to the meter box. Could someone please come out and have a look at it? Thank you, Frances
25-02-2020
09:17 PM
Hi I opened a reference 1668294274 about my bill saying estimate. It has been closed without explanation. I was advised to call the resolutions team. It is very frustrating. If someone n...
19-05-2020
11:51 AM
I just received my latest gas bill and it is out of this world. I always enter my own reads, so I have no idea what has gone wrong. I have been in contact with customer service and according to t...
19-04-2019
11:51 PM
Hi, While accessing my AGL account at https://myaccount.agl.com.au/bills? I've noticed that several bills are missing. So far I have only 4 bills available: 16 Sep to 2 Oct 2018 3 Oct to 2...
17-05-2019
01:28 PM
Hi I need more time to pay my bill
28-05-2020
12:53 PM
Hi My housemate has left the house and the bill is in her name, I want to change to my name. I tried to call but they just kept telling me to do it online I can just edit the name b...
15-04-2020
12:00 PM
...eceived a Gas bill issued by Red Enerngy - the dates it covers is 12/2/20 until 8/4/20. No bill from AGL and AGL My Account status for Gas says setup is still in progress. Could someone please c...
21-12-2018
07:52 AM
1 Like
I reiceved the first gas bill since I moved in. It is way to much compared to previous bill. I sent my gas meter to AGL as reuqested. But they sent bill with high cost. I don't think it is correct a...
25-02-2020
03:12 PM
Spoke to a customer services operator yesterday,and we worked out why my concession hadn't been authorized ,now that it has been sorted out,when do I expect a new concession adjusted Bill? My Due d...
Show results in replies (3)
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...eceived a revised bill you can request for an extension here or on your AGL My Account here. &n...
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This IS not solved,I need my revised bill emailed to me,it has been 10 business days,otherwise I w...
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More than 10 days No NEW reissued Bill,thats' it going to look to another provider,youu cannot g...