Hi, While accessing my AGL account at https://myaccount.agl.com.au/bills? I've noticed that several bills are missing. So far I have only 4 bills available: 16 Sep to 2 Oct 2018 3 Oct to 2...
Hi - I live in a fire affected community and since a major interruption to power I have not received any bill. MyBilling period is the 18th of the month, the last period ending 18 January, a...
After multiple email attempts and 3 extensive phone calls ending twice in 'resolutions centre' I still cannot get a definitive answer as to 1. Why is my electricity bill blocked and not visible to c...
Hi I opened a reference 1668294274 about mybill saying estimate. It has been closed without explanation. I was advised to call the resolutions team. It is very frustrating. If someone n...
I have been on the phone today to AGL Customer Resolutions and I have been told that my AGL Billing has been blocked by Active Stream. There will be a minimum wait of 10 days. I am very c...
I just received my latest gas bill and it is out of this world. I always enter my own reads, so I have no idea what has gone wrong. I have been in contact with customer service and according to t...
Would just like to touch base with someone about my last bill. My AGL account is $0.00, and has been $0.00 for the last few weeks. Yet I received a letter in the mail today stating that I've been c...
...eceived a Gas bill issued by Red Enerngy - the dates it covers is 12/2/20 until 8/4/20. No bill from AGL and AGL My Account status for Gas says setup is still in progress. Could someone please c...
Hi My housemate has left the house and the bill is in her name, I want to change to my name. I tried to call but they just kept telling me to do it online I can just edit the name b...