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25-09-2020
10:34 AM
The Apple iPhone app has stopped working 9n both my iPhone and iPad , it is still “active” but when I try to receive any data I get a message that “ we are having trouble with our servers
01-04-2021
08:47 PM
Hi my usage on my AGL app has stopped working and is now a week behind with no updates. How do I fix it?
01-08-2021
08:08 AM
Hey peeps I’ve reloaded the app but still billing doesn’t work on my iPhone .. message says “I t’s not you it’s us”… but just spins around and doesn’t connect to my bills.
22-09-2020
07:35 PM
I am a relatively new AGL customer. One of the reasons I signed up for AGL was the advice that I can monitor my electricity account (including my solar panels feed in). The App has never work...
11-01-2019
04:45 PM
It is good to see that you are working on improving the App and adding new features. However with the new look and changes, unfortunately the PDF is not working to view the bill. It's a i...
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Customer Feedback Form
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Error Screen
21-09-2020
11:01 AM
Hi there, A couple of weeks ago I had a new meter installed so that i can get controlled load for my underfloor heating. Since this meter was installed, my powerwall has not been working p...
06-12-2020
09:21 AM
Why does the app not work
21-10-2020
01:25 PM
...bsp; But I was able to download from APTOIDE STORE App and it installed no worries . Google shoult not have control on what will work on my device , it's Google stuff up and A...
21-08-2021
11:33 AM
Hi All - it's been almost 11 days since we got a smart meter installed for our solar system and we still are yet to receive any usage data to control costs. Both the app and the online account do n...
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- Usage data
06-12-2020
10:30 AM
Moved in and set up with AGL 24th November. App worked fine for 5 days but since then I have been unable to view usage & billing as it says they are "checking a few things in my account".&n...
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