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13-05-2020
01:07 PM
I decided to use bill smoothing for my Electricity and Gas accounts. I noticed when I log into "My Account" I can no longer see my account status, eg. amount owed. When I ring AGL they say my account...
04-03-2021
11:40 AM
...bsp; I use Chrome and I tried to clear cache. But it doesn't work. I also tried to log into AGL mobile app via my iphone, I got the following error: The other agents told me when t...
05-08-2021
01:52 PM
...onsumer or something but I threw it in the bin because I normally pay my bills through my AGL account. Then I went to log on to my account but it doesn’t let me. I have contacted AGL 5 times to try a...
30-06-2020
03:09 PM
Dear AGL,
Currently I am having some problem with logging in to my account. My electricity account number is [removed] which is registered to the email of which I do not have access to. This m...
08-07-2019
11:55 AM
Hi, I have just signed up for AGL gas. I have signed up 2 different properties using the same email address I have (thinking the bills would be emailed to this) But I can only log into the f...
13-10-2021
11:01 AM
No energy bill sent to me in October 2021 & nowhere to download from web site
30-07-2020
11:46 AM
...ressing me for my details which I refused to provide and she abruptly cut the call. I checked my AGL Energy account. There are no overdue bills or service issues I could see. Perhaps s...
30-12-2019
05:47 PM
How do I transfer my $638.80 credit to my nominated bank account ?
06-11-2019
06:09 PM
The BPay ref number on my bill has too many digits for the online form in my bank. I've tried removing the spaces but it is still too long. As I've wasted enough time on this already, I won't be p...
27-03-2020
06:44 PM
Due to the corona virus we ask for gas and electricity payment defferrals
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