Good Morning,
Can you please explain to me why a specialfee has been added to my bill on top of an account service fee and what is the money delegated to cover?
R...
...ith the sales guy, it was never being mentioned about this special gas meterreading charges. I remember I specifically had asked if there is any additional charges except the connection fees but w...
Hi. I just got my first gas bill and it shows that I was charged by "SpecialMeterReadFee-DR" twice. The fees are different. The first one is $5.16 and the second one is 9.64. How did the r...
Hi, I received my first bill after switching to AGL and got smart meter installed. I was told that smart meter is free of any charges but shocked to see Specialmeterreadfee = $37.50 and Meter...
Hi In my first bill for gas account with AGL, I can see there is Specialmeterreadfee - DR charge of $17.61. I didnt ask AGL for any specialmeterread. Then why they charge this for m...
Some what perplexed. I queried an account after having solar fitted as AGL charged an estimate of usage not the correct figures as per old meters which were photographed and figures supplied by the e...
Some what perplexed. I queried an account after having solar fitted as AGL charged an estimate of usage not the correct figures as per old meters which were photographed and figures supplied by the e...
Hi. I just got my first gas bill and it shows that I was charged by "SpecialMeterReadFee-DR" of $14.8 When previous owner left you would have done a final reading and already charged t...
When I signed up to AGL, I wasn't told that there would be specialmeterreadfee (when I didn't request it) and solar metering service charge! All the other electricity companies I have d...
why am i being charged an excessive amount for my readings? at $78.12 + and additional charge for gst at $36.45 for electricity, this is now my second bill and this is the second time i have now n...