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04-03-2021
11:40 AM
I am a new customer and signed up for an AGL account this Monday. Our electricity and gas connection has been scheduled for the middle of this month. On Monday, I did see my AGL online account...
17-07-2019
01:33 PM
My AGL online account has not worked since signing up.. I can login successfully, however it then displays a general message "We're just putting the final touches on. Your account will be ready s...
12-10-2018
01:01 PM
Hi, I've now attempted twice with accounts at AGL to sort out my account sign in and it still hasn't been rectified. It now says "We are just putting the final touches on. Your account...
19-07-2016
10:20 AM
I just want to let the community know about an issue that i had with AGL after i requested to change my address. I moved from my old unit about two months ago and i lodged a move request w...
16-10-2019
03:45 AM
Hello apologies for the post being so long, but I have A list of issues to address and want to cover them in one place. Firstly; and most importantly, I’d like to know how to go a...
10-08-2021
04:11 PM
...bsp; Here is an email I received from SAPN regarding this issue. It would seem that SAPN have "The Energy Consumer" listed as the account holder rather than me: Hi Nathan, Thanks for your e...
10-11-2016
08:47 AM
...s also with AGL has had the same sort of issue & her nightmare has been going on for weeks. Looking up my bills on the computer I see
Show results in replies (3)
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Hi @Lachlan. We are very sorry to hear that you are experiencing kind of issue with your m...
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...o redo everything & issue me two bills amounting to $900plus for the entire period of 15 months, w...
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...ittle, that is then corrected in the account - meaning you'll receive a bill credit or an additional c...
20-05-2020
03:20 PM
...he operator what AGL rewards is). The second time they transferred me to resolutions, who then transferred me to "AGL Rewards" (Ambassador Card) who can't help with this issue because it's on AGL's w...
20-02-2018
03:23 PM
Hi, Since the new online platform went live (and still incomplete and fraught with issues, compared with nary a problem with the original platform), I have had problems working out what I o...
28-03-2018
09:36 AM
I acannot access a correct electricity bill since yesterday, and I have received no email or have a PDF via here to downlaod for this cycle. Today it is as if my elec account has been wiped clear?! T...
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