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04-03-2021
11:40 AM
I am a new customer and signed up for an AGL account this Monday. Our electricity and gas connection has been scheduled for the middle of this month. On Monday, I did see my AGL online account...
17-07-2019
01:33 PM
My AGL online account has not worked since signing up.. I can login successfully, however it then displays a general message "We're just putting the final touches on. Your account will be ready s...
16-10-2019
03:45 AM
Hello apologies for the post being so long, but I have A list of issues to address and want to cover them in one place. Firstly; and most importantly, I’d like to know how to go a...
10-08-2021
04:11 PM
...bsp; Here is an email I received from SAPN regarding this issue. It would seem that SAPN have "The Energy Consumer" listed as the account holder rather than me: Hi Nathan, Thanks for your e...
25-11-2021
11:40 AM
Why is it that AGL is alone amongst energy providers in not allowing joint names on energy accounts. If other providers can do this why can't AGL? It is offensive to our partners and joint o...
01-01-2022
04:51 PM
AGL team, has the issue been resolved of not being able to add multiple names to an issued invoice? As joint accounts are available at most other energy retailers. I'm not asking f...
17-12-2019
12:44 PM
...o disregard the bill and AGL to issue an amended bill. Again Called 0n 22 Nov 2019 spoke to Betty at Resolutions at 10.00am. Took about 8 minutes and confirmed that they would resolve this matter A...
09-03-2020
04:27 PM
Hi AGL Support Team My online account and App does not display my Electricity Usage and Solar Feed in data. Please fix this issue as it frustrating to manage our energy usage without s...
26-11-2021
12:52 PM
I am having issues downloading the invoice from the link in the body of your emails? We have quite a few accounts with AGL and are emailed the invoice. Some of the hyper links work and i...
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