Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

messaging

Switched-on

i keep getting an error message when trying to send a message. As i have done this before, it says 'your conversation has ended, please start again. .and then nothing. i can't start again.

refresshed, logged out and in.

it's saved my last messaging somehow and won't let me start a new mesage

2 REPLIES 2

Switched-on

i am getting multiple emails about my bill, which i've paid?!?!?

AGL Community Manager

hi @jenmiall ,

 

Sorry to hear you're having issues with the messaging feature. Have you tried accessing it on a different device or browser?

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