Technical Issues

Have not been able to log into my account on the ap for over a week

Posted by MattyY78. Last updated by Nikontime. 07-02-2020

5 1651
For a few weeks cannot access agl app get response ‘it’s not you it’s us try again’

For a few weeks cannot access agl app get response ‘it’s not you it’s us try again’ Have tried onlin...

Posted by MattyY78. Last updated by 9344465526578. 03-02-2020

6 1715
Agl app is not working

Posted by MattyY78. Last updated by FTEEE77. 19-01-2020

11 2972
I have not been able to access your app for months. Hugely inconvenient and frustrating

Posted by MattyY78. Last updated by Unhappy1970. 22-09-2019

31 5895
Web Browser Faults

Earlier this week I could log into my agl account by using Firefox. Now when i log into it the sign ...

Posted by don3192. Last updated by Jim_M. 10-09-2019

13 2384
Incorrect usage data

Why is the AGL App displaying incorrect usage data? It was initially correct and has now added histo...

Posted by Paulrv. Last updated by Paulrv. 05-09-2019

4 1704
unfortunately the PDF is not working to view the bill

It is good to see that you are working on improving the App and adding new features. However with th...

Posted by MattyY78. Last updated by Pepegs. 29-08-2019

11 3645
I find a bug in websit

When I have clicked the Agree button, the system still informed me as below.Please help me,how can i...

Posted by Leining. Last updated by David_AGL. 28-08-2019

12 1985
App doesn’t work

The electricity usage doesn’t do anything. When opening the PDF of a bill the app crashes

Posted by Alby. Last updated by John1957. 30-06-2019

7 3320
Nothing in billing

Billing is blank

Posted by Blaster. Last updated by Timbo001. 20-06-2019

10 4037