Technical Issues

Re: AGL Rewards Connection Failure

Is this an ongoing issueI haven't been able to ever access my rewards.It useless having a reward pag...

Posted by roblo. Last updated by David_AGL. a week ago

3 79
can't open my account keep getting "something unexpected happened" message

Posted by shibashi. Last updated by David_AGL. 3 weeks ago

1 59
Indoor heater servicing

Hi there My heater has gone bung and I would like to know a service centre around the Parramatta/Cas...

Posted by Needaservice. Last updated by Needaservice. 3 weeks ago

0 32
Missing Solar Production from AGL app.

Hi all, I am seeing a lot of posts regarding missing Solar Production from their solar systems meani...

Posted by CSF. Last updated by DnT3813. 4 weeks ago

1 130
Usage not updating on our account

Our solar sent to the grid and energy usage had not updated since the 23rd Feb. it seems this is ong...

Posted by SharonMay. Last updated by meghan256. a month ago

4 234
App does not show current usage. Has trouble connecting to my account details

My AGL app won't show any data for my gas and power.Click on usage - top left corner has "Connection...

Posted by Andrewtikki. Last updated by David_AGL. a month ago

52 8275
unfortunately the PDF is not working to view the bill

It is good to see that you are working on improving the App and adding new features. However with th...

Posted by MattyY78. Last updated by Reg. a month ago

12 4017
Alg usage app not working

Hi my usage on my AGL app has stopped working and is now a week behind with no updates. How do I fix...

Posted by Nick89. Last updated by Bretthanlon. 11-04-2021

2 170
Service inegliable

Hi Unable to do meter reads as service inegliable?AGL chat told me it's because I haven't had my fir...

Posted by J35ter. Last updated by J35ter. 08-04-2021

0 46
solar energy sold to grid was marked as estimated

When I checked my electricity usage for 11 September online, the amount sold to grid was marked as e...

Posted by JYLW. Last updated by Kendo. 03-04-2021

21 5188