Having a problem accessing the AGL Energy app or online services? Let us know here!
Having a problem accessing the AGL Energy app or online services? Let us know here!
Hi, I am trying to contact AGL about an issue with my bill. When I click on the message button. The window comes up and states "Your session has expired. Please close this window and start a new conversation in order to resume.". I have tried several times closing it down but still get the message.
Hi TE, welcome to AGL Neighbourhood!
It sounds like you may need to update the AGL App, or if you're using a web browser then you might need to clear your cache. If you are using the app then we do have a help page here that might help you.
-Nam-
Yep, cleared cache and still get the same error. I just phoned in, it worked.