Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Service inegliable

Semiconductor

Hi

 

Unable to do  meter reads as service inegliable?

AGL chat told me it's because I haven't had my first bill yet?

Called AGL and was told I have to do meter reads over the phone or send photos. Done that now at least 8 times & my usage never updates?

 

Ive tried explaining that me sending reads isn't fixing the problem,but no one seems interested

 

Anybody got any ideas?

 

Ta

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