Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Rewards page not working

Switched-on

Rewards page not working tried everything seems a lot of people are having this issue and its a technical issue on your end. Can you please make it accessible to me as I would like to buy gift cards etc that I am entitled to as your customer. Thank you

2 REPLIES 2

AGL Community Manager

Hi @Deeseee ,

 

shoot me a private message (click my name) with your account number and I'll have this looked into for you.

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Switched-on

I messaged you ages ago but no reply. A AGL team member asked for my acc number and said he activated my acc for access to the rewards page and said it would take 1 business day. That was 3 days ago, this is really poor from AGL I'm going to switch