Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Re: AGL Rewards Connection Failure

Switched-on

Is this an ongoing issue

I haven't been able to ever access my rewards.

It useless having a reward page that you can't access

3 REPLIES 3

AGL Community Manager

Hi @roblo , no, there are currently no outstanding issues affecting AGL Rewards.

 

If you're having trouble accessing the page, shoot me a private message (click my name) with your account number and I'll have the tech team check why you're not able to access it via your account.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.

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How do I PM you

AGL Community Manager

Click my name @David_AGL to go to my profile and there's a button to PM.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.