Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

New digital billing system

Switched-on

Non-app digital bill payment (through email prompt) is not compatible with the Chrome browser. Nor is any other functionality (downloading bill, going to the "pay my bill" feature etc). The links to these features won't work unless Safari or equivalent is used instead.
Can AGL please update their browser compatibility to include Chrome. This has been an issue for a while and really should've been rectified before the recent change to the bill payment system (through email).

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