Hi Paige, thanks for your feedback. Are you seeing an error page with a rainy cloud or is the page blank when you login? Any screenshots you can share will help our investigations.
Apologies for the delayed reply!
I'm happy to confirm that this issue was resolved last month. If you're still having issues, please let me know!
Apologies for the misunderstanding.
There was a large-scale bug was resolved last month that was responsible for many similar issues, but it seems that this was not relevant in your cases.
If you can both send me a quick private message with your names, AGL account numbers and email address, I'll be happy to help further!