Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

I am not munly008

Superconductor

I tried to report a bug with the message and chat features in Contact Us, and it took me to AGL Neighbourhood, except logged in as munly008. I can see all their previous posts and user details (only first and last name), but I am certain that I am not supposed to have access to this. This is a serious security breach and needs to be sorted out ASAP

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1 REPLY 1

AGL Community Manager

Thanks for reporting this. We're aware of login issues with this particular username and are investigating them as a priority.

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