Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Electricity usage not updating

Switched-on

Hi, I am unable to access updated energy usage on the app or by logging into the website.

3 REPLIES 3

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My usage has not updated in the app since 4th June. You folks at AGL truly need to get your act together. 

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Switched-on

Please advise how to update usage as still pending for last 3 days

Switched-on

I not received any usage details for my electricity or gas since November last year, either online or through the AGL app....... I have logged out, reset, even uninstalled and reinstalled my app and still nothing 

HELP