Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Electricity usage and feed in info not updating

Switched-on

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It’s been weeks since the last usage update. I have a smart meter installed and my feed in information is also not being updated. 
Please help? Is there a deeper tech issue or should I be doing some thing on my profile? I have uninstalled and reinstalled the app with no success. The same view exists if I was to log in via a browser. 

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