Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Daily electricity usage and solar sold to grid not shown since 18-3-2022

Conductor
 
3 REPLIES 3

Switched-on

My solar feed-in and grid usage showed an abnormal reading for 17/3/22 and hasn’t displayed anything since. The bill has stopped saying “bill expected tomorrow” on 20/3 and now simply says “bill expected soon” My analytics programme is still recording daily usage, import and export and the smart meter must be sending that to AGL.

AGL Moderator

Hi JYLW! 

 

We can certainly check your account and online data for you, please contact us with your account details. 

 

-Nam-

Conductor

Thanks for your post. I just checked again and the data is being displayed again. Hope your problem is also solved.

Cheers