Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Credit card payment method cannot be added to the payment method and Direct debit

Switched-on

Credit card payment method cannot be added to the payment method and Direct debit

 

 

3 REPLIES 3

Switched-on

I am trying to update the credit card you have for my account but the system is not saving the card. 

AGL Moderator

Hi 44041994! 

 

Welcome to AGL Neighbourhood. 

 

You can update your direct debit details through your online account or here

Thanks 

Ellen

Switched-on

Hello, whenever I try to add a direct deibt (or CC) to my account it does not get added (no warning or error message appears either)