Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Cannot select send bill by email

Switched-on

Hi,

I logged in the system for first time but does not allow me to change the bill sending option from post to email. Can you please solve this technical issue and let me, as I don't want to pay extra $1.75  to receive my bill by Post.

1 REPLY 1

AGL Community Manager

Hi @maqsaid sorry to hear that. Send me a private message (click my name) with your account number and a screenshot of the issue, and I'll pass it along to the tech team to take a look.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.