Technical Issues

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Having a problem accessing the AGL Energy app or online services? Let us know here!

Can't disable SMS bill reminders

Switched-on

I keep getting SMS messages from AGL reminding me that my bill is due in a few days, even when the bill has already been paid automatically via BPay.

 

I've checked in my account settings, but there seems to be no option to turn off these SMSes, and the SMSes themselves don't have any information about how to unsubscribe from receiving them.

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1 REPLY 1

Super Charger

Hey sunnyape,


I can't find that setting either, and I don't get SMSs to begin with.

Given you'll need someone to interact with your account specifically, recommend you ask this to be changed via the app or by calling on 131 245. View other contact details here.

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