Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

CSV data download not working

Switched-on

Prior to installing solar panels 3 weeks ago I could download my usage as a csv file through the link on the AGL website. When I click the link now all I get is a message "waiting for bam-cell.nr etc" and the download does not commence. 

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