Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Balance in app different to online account

Switched-on

Hi, the balance in the app shows a +$12.00 amount but looking at my online account it shows a $-12.00 amount. Can the app be fixed up?

1 REPLY 1

AGL Community Manager

Hi @Robw1 , please shoot me a private message (click my name) with your account number and I'll have the tech team take a look at your account.

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