Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

App not showing battery and VPP events

Switched-on

My app stopped showing battery and also VPP events. Have re installed it a few times, spoken to someone on chat about it and it still isn't resolved. I must admit I did forget to call them during business hours. 😕 

 

Has anyone else encountered this problem?? Any ideas how to resolve it please? Thankyou in advance 🙂 

 

 

 

 

1 REPLY 1

AGL Moderator

Hi StephieD74, sorry you are having issues with this. If you are still experiencing issues with this please get in touch with the team on 1300 377 118, 8.30am – 5.00pm (AEST) Monday – Friday and the will be able to help you resolve this. Kind regards, Steven..