Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

App does not show current usage. Has trouble connecting to my account details

Switched-on

My AGL app won't show any data for my gas and power.

Click on usage - top left corner has "Connection in progress" Photo of a man next to a light and tv set up in the background.

 

Has been like this for days. Have tried deleting and reinstalling app to fix issue. 

 

Any help would be great,

 

Thanks!

50 REPLIES 50

Switched-on

Mine is doing the same, I don’t know how to fix it.