Having a problem accessing the AGL Energy app or online services? Let us know here!
Having a problem accessing the AGL Energy app or online services? Let us know here!
My AGL app won't show any data for my gas and power.
Click on usage - top left corner has "Connection in progress" Photo of a man next to a light and tv set up in the background.
Has been like this for days. Have tried deleting and reinstalling app to fix issue.
Any help would be great,
Thanks!
This app has been a waste of time. It has never worked and won’t show my account. All I get is some stupid rain drop image.
Hi, i am having the same issue. Quick solution would be awesome
I am having the same issue and have only just started with AGL
@Keren84 , if you've recently joined AGL you will see this error message when you access the app. Check back in a little while.
Hi David_AGL - how long is a “little while”. I have now been waiting weeks and the app is still giving the error message.
@Unhappy1970 So you have been connected for weeks but you are still receiving the "Connection in Progress" error message in the app?
AGL Energy App is not showing my electricity and solar usage from 02/10/2019.
I have updated the app to the latest version available but still no data displayed.
I’m having the same problem - data is missing since the 3.10.
Same with mine
My app is not showing daily updates since mid November