Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Agl app is not working

AGL Idea Moderator
 
11 REPLIES 11

Switched-on

My agl app has not worked one either android or iOS for 3 months now 

However internet access is working

Any ideas I have uninstalled and re installed at least 3 times with no success 

It just keeps saying there is a problem with the servers 

Switched-on

Had the same problem last year, finally someone at AGL said it's the way you login. Don't use Password, try ONE TIME CODE INSTEAD.

It works for me