Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

AGL app has gone into showing estimates

Switched-on

My AGL app has recently just gone into daily usage of estimates and not showing actual amounts for feed in and usage which is affecting my bill when I have been in credit since installation of solar

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Switched-on

Same.

It started with a day or two here and there. its now progressively getting worse. 

My sister is with Origin and the figures are updated consistently within 24 hours. AGL is usually a minimum 48 hours, sometimes even longer.