Solar Command Check is a daily update, based on your home’s smart meter data for the previous 30 days. It tells you when your system is producing solar energy or if we think there might be a problem. To do this, we estimate your solar energy production, and then compare it against expected production for a system of your size, age, location. We can then provide an indication of its performance. This is only an estimate due to the limited amount of information we have about your system.
We are no longer offering Solar Command to new customers. For existing Solar Command users, Solar Command is a real-time solar monitoring service. It remotely monitors your system’s energy production and household energy usage, calculates your estimated savings, shows how much solar or grid energy you’ve used, and provides this all via a personalised dashboard. If you subscribe to Solar Command, AGL installs a device on your switchboard to read and record the data required to provide you with this insight. Log in to Solar Command here.
Solar Command Check is a daily solar health check, based on your home’s smart meter data for the previous 30 days. It lets you know if your system is producing solar energy or if we think there might be a problem via the presentation of two status: Green or Amber.
Green means your panels are producing solar energy and Amber indicates there could be a problem with your system. In both instances we provide support and guidance about how to maintain your system to maximise your investment or advice on how to resolve any problems.
An amber status means your system is producing a lot less solar energy than we expected and there may be a problem with your system. There could be several reasons for this, so we’ve provided this useful guide with steps to identify and resolve any faults.
Once a fault is resolved, you may still see the amber status for up to 30 days as your data continues to be processed.
To calculate your solar status we take into account your system details (system size, number of panels and year of installation) and your net import and export energy data from your home’s smart meter for the last 30 days. We then continuously run this data through patented algorithms and other reference data sets to provide you with an estimate of how your system has been performing for the last 30 days in comparison to what we expected.