Solar and Renewables

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We'll contact you if your request attracts any non-standard charges. It's important to know that if your distributor can't access your home or business for any reason at the agreed time, this may incur a penalty fee, which you will be responsible for.
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You'll need to make sure that they can access your site. This means:   A clean site, free from rubbish Clear access to the proposed meter location. Unlocked gates. If your site is not in a satisfactory condition, the distributor, meter provider or technician will attempt to speak to the site contact and advise us of any issues. If we are contacted, we will then notify you.
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We will update you via email once the work request is accepted by your distributor or meter service provider.
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We are no longer offering Solar Command subscriptions to new residential or commercial solar customers. To monitor any power that’s sent to the grid, you are able to use the AGL Energy app and My Account.   For existing Solar Command customers (residential and commercial): We installed a physical device on your switchboard, that enables us to monitor your solar system as part of the Solar Command subscription.
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We are no longer offering Solar Command subscriptions to new residential or commercial solar customers. To monitor any power that’s sent to the grid, you are able to use the AGL Energy app and My Account.   For existing Solar Command customers (residential and commercial): Solar Command required us to attach a physical device to your meter board, so we’re able to monitor your solar system as part of AGL’s Solar Command subscription. You’re still able to monitor your usage in our digital monitoring portal.
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For existing Solar Command customers (residential and commercial): Solar Command will send you an automatic fault alert if your system has turned off or is no longer communicating. Speak to an AGL Solar Command expert to help get your system back up and running: Residential customers: 1300 377 118 Commercial customers: 1300 356 363.
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We’re no longer offering Solar Command subscriptions to our residential or commercial solar customers.   For existing Solar Command customers (residential and commercial): No. We have fitted Solar Command devices to both AGL and non-AGL solar systems.
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We’re no longer offering Solar Command subscriptions to our residential and commercial solar customers.   For existing Solar Command customers (residential and commercial): Yes. Where you had an existing solar system installed, an accredited AGL installer would have made an appointment with you to install your AGL Solar Command hardware. Where you had a new AGL solar system installed, an accredited AGL installer would have completed both your Solar Command and solar system installation at the same time, making installation hassle-free.
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We’re no longer offering Solar Command subscriptions to our residential and commercial solar customers.   For existing Solar Command customers:  Yes. Solar Command installation and hardware was included in the cost of subscription.
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We’re no longer offering Solar Command subscriptions to our residential and commercial solar customers.   For existing Solar Command customers (residential and commercial): Currently, this service will continue to be provided to you as a “value add”.
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AGL has committed to get out of coal fired generation , starting in 2022 and ending by 2050.   We already run one of Australia’s largest solar plant and wind farm and we’ve started a fund that will invest in approximately 1,000 MW of large-scale renewable generation for everyone.   Here are some helpful resources:    The 2019 Annual Report  The Data Centre AGL's sustainable commitments.
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Global warming is the earth’s average temperature increasing due to the effect of greenhouse gases, and it can lead to changes to our climate and environments. While global warming is caused by a number of factors, a main contributor is human beings burning fossil fuels to produce energy.
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Small yet smart ways for using less gas and electricity around the home can help you become more energy efficient, and we’ve got plenty online for you to check out here.
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By 2050, if not sooner. You can read the announcement from 2015 on our website.
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The current generation of solar batteries cannot completely power an average home in all circumstances.   If you choose to include backup power in your purchase, the AGL installer will work with you to identify which parts of your home can be powered from the battery during a power failure.   It is normal to have some lights and some essential appliances powered from backup power. Batteries cannot supply power required for large appliances like ovens and big air conditioners.
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When considering whether a solar battery is right for your home, there’s a few things to keep in mind.   Do you have enough room to store a battery? Batteries come in a variety of sizes and weights – choosing the right storage capacity might be influenced by the physical size and weight of the battery itself.   Can you install a battery inside or outside? Batteries can generally be installed either indoors in a non-habitable area or outdoors out of direct sunlight. Whether you can install a battery inside or outside varies depending on the brand and model.
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When selecting a solar battery, you may want to consider:   Whether your solar energy production and household energy usage is suitable Whether your home is right for a battery. In order to maximise savings from a battery, you will need to have enough excess solar to charge the battery each day and enough energy usage to discharge it each day. When considering which solar battery is right for your home, there’s a few things to keep in mind:   Can you install a battery on the wall or floor? Can you install a battery indoors or outdoors at your home? If outdoor, do you have a suitable area with adequate shade or covering? Do you have enough space to install a battery? Batteries need enough wall space for mounting the hardware. They also need to be separated from habitable areas, windows and doors. Your AGL installer will determine the locations suitable for a battery system during site inspection. If you live in Adelaide and have an existing AGL or non-AGL solar system, you may be eligible to join the final phase of AGL’s Virtual Power Plant. Purchase LG Chem or Tesla Powerwall battery technology at a great price.
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  Powerwall 2 is backup power compatible and is available for an additional $399.   In the event of a power outage you will be able to power low energy appliances. Backup power will require modifications to your switchboard which is not included in the cost of a standard installation.   The availability of backup power during a power outage is dependent on having excess power stored in your battery to use at the time of any power outage. Speak with an AGL battery expert about whether backup power is right for you.  
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The AGL Virtual Power Plant program includes Tesla Powerwall 2, with a usable capacity of 13.5 kWh – which according to Tesla, is more than double the capacity of the first-generation Powerwall.
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Tesla Powerwall 2 is a next generation, rechargeable, 13.5kWh, advanced lithium-ion battery. It has a fully integrated inverter that enables the storage of energy from your solar system (that would normally be exported to the grid) to be used at times when you and the grid need it, like at night or in the event of a grid power outage.  The Powerwall 2 also offers the option of backup power to parts of the home.
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