AGL app issue

cool2530
Switched-on
1 Reply 449 Views

Hi, there.

I recently installed solar, and got the smart meter.

I just wondering the AGL app showing the usage is something wrong.

installed smart meter 12/mon and showing 12,13 are working well.

But from 14~18 the usage are all the same.

Is it just error or delay to update?

 

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1 REPLY 1
-Olgi-
AGL Moderator
0 Replies 442 Views

Hi @cool2530,

 

Welcome to Neighbourhood! We would need to look into your account to see why this is happening. I'll send you private message to grab your account details from you. 

 

Kind Regards, 

-Olgi-