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This is complaint about meter re-config delay with a rediculous reason
I already have smart meter installed in my place last year as i told AGL i will need install solar PV later on.
Phoned AGL on 15 March as i have installed solar PV but did not see any feed-in credit in my account. Why? Answer is i will need someone remotely re-config my meter to support solar PV.... A smart meter does not support bidirectional reading? Fine.... Wait....
3 days later, i received a msg from AGL, saying within 10 BUSINESS days it will be done. Why I pay 24/7 services but only get business days response?
After Easter holiday it is over 10B days, no change of my meter, rang AGL again. They don't know the reason and they cannot find the reason why it has NOT done?
The day after, i received an email, i quote below
"AGL received an update from the Meter Coordinator:
It is dispointing that no one replies my post.
Luckily i got another complaint about meter reading after my meter finally ENABLED.
What a proudly 1837 Austrlia-made local company. I am proud of being with you.
This is a complaint email regarding the historical daily data has been changed dramatically and also Solar Feed in data is not reading properly.