online account still showing Putting final touches

[SophieMH]

Hi All

Had my smart meter installed yesterday and registered for my online account around 7.00am this morning.

Was wondering how long before the account will be live for me to view .

It keeps coming up with this message.

We're just putting the final touches on

Your account will be ready shortly so please check back soon.

I may seem inpatient but have noticed other threads here that are complaining about waiting for weeks to be able to get to view their accounts.

Thanks in advance

Sophie

[THL]

Hi SophieMH, thank you for your comments. It's great to see that you've signed up online and I'm sorry to hear of the delays with this.  We would like to have a look at your account to ensure everything has been set up properly so can you please reach out to us via private message with your account number and email address so we can assist you further. Kind regards, Le.