change controlled load 1 starting time

[jacksavage]

Hi  I am located in Sydney. My understanding is that controlled load is for 6 hours between 10pm and 7am? Is it possible to have the meter updated so it is operating between 1am and 7am? if so what do I need to do?

[jaydeny]

Hi jacksavage,

Thank you for getting in touch!

Controlled Load 1 in NSW does apply for 6 hours at a minimum at some point between 10pm to 7am which is determined by your electricity distributor. There is no way to make these hours more specific I'm sorry to say, however you do have the option of changing to Controlled Load 2 if you require more hot water. You can contact us to discuss this further.

Kind regards,

Jayden