Meters and Connections

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Moving or need advice about your digital, net or gross meter? Ask your question here.

Usage not being updated on app. I have MK7A, last update for usage was on17th January, 36 days ago

tellmenolies
Conductor
‎23-02-2019 12:30 PM
‎23-02-2019 12:30 PM
 
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jaydeny AGL Moderator
AGL Moderator
AGL Moderator
‎25-02-2019 08:40 AM
‎25-02-2019 08:40 AM

Hi tellmenolies,

 

Can I please confirm if your usage has failed to update in both the app and your My Account, or just the app?

 

Cheers,

 

Jayden

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