Electricity account became inactive

[CHEN]

Hi, somehow my AGL electricity account showing the status " Inactive" on the profile. I have been paying bill on time. I believe this could have been a mistake. Could someone please advice what to do? As I am overseas, I can not call AGL. 

Thank you

RON

[jaydeny]

Hi Chen,

Thank you for your post!

Accounts can unfortunately be closed unexpectedly from time to time for a number of reasons, however we do have some options available to fix this for you. If you're unable to get in touch with us on our international number (+613 8633 6000), I encourage you to get in touch with our web chat team here who'll be happy to help you further.

Kind regards,

Jayden