Connect delays and no notification?

[LiangqiLP]

Signed up for AGL last week, I was promised to connect electricity on Monday and I checked it via a call today.

Then no one came? Not even a message, email or a call?

We have to move in today and we are going to suffer. 

Can`t believe AGL disappoints me from the very first day. 

[LiangqiLP]

I'd like to know how often does this happen so I can ask my other friends to stay away from it. 

[jaydeny]

Hi LiangqiLP,

I'm sorry to hear that you were left in a difficult position.

If you're still having issues with your supply, could you please confirm if the main switch in your fuse/meter box is in the 'On' position?

Kind regards,

Jayden