can i take a foto of meter reader and email it as our meter is constantly being estimated

rosa64
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1 Reply 4643 Views
 
5 REPLIES 5
jaydeny
AGL Moderator
1 Reply 4641 Views

Hi rosa64,

 

Welcome to the AGL Community!

 

The quickest way for you to correct an estimated reading will be to log into your AGL My Account here and follow the prompts to enter your own meter reading.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
Darb
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1 Reply 4614 Views

What if you accidentally entered an incorrect meter read?

jaydeny
AGL Moderator
1 Reply 4594 Views

Hi Darb,

 

Welcome to the AGL Community!

 

To confirm, have you entered an incorrect meter reading into your AGL My Account or app?

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
Darb
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1 Reply 4593 Views

I entered it into the AGL my account, I rang up agl and they told me to send


@jaydeny wrote:

Hi Darb,

 

Welcome to the AGL Community!

 

To confirm, have you entered an incorrect meter reading into your AGL My Account or app?

 

Kind regards,

 

Jayden



@jaydeny wrote:

Hi Darb,

 

Welcome to the AGL Community!

 

To confirm, have you entered an incorrect meter reading into your AGL My Account or app?

 

Kind regards,

 

Jayden




the photo of the meter 

jaydeny
AGL Moderator
0 Replies 4588 Views

Hi Darb,

 

Thank you for getting back to me.

 

If you're able to send a photograph of your meter reading to the email address provided then our customer service team will be able to correct this for you.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.