Hi rosa64,
Welcome to the AGL Community!
The quickest way for you to correct an estimated reading will be to log into your AGL My Account here and follow the prompts to enter your own meter reading.
Kind regards,
Jayden
I entered it into the AGL my account, I rang up agl and they told me to send
@jaydeny wrote:Hi Darb,
Welcome to the AGL Community!
To confirm, have you entered an incorrect meter reading into your AGL My Account or app?
Kind regards,
Jayden
@jaydeny wrote:Hi Darb,
Welcome to the AGL Community!
To confirm, have you entered an incorrect meter reading into your AGL My Account or app?
Kind regards,
Jayden
the photo of the meter
Hi Darb,
Thank you for getting back to me.
If you're able to send a photograph of your meter reading to the email address provided then our customer service team will be able to correct this for you.
Kind regards,
Jayden