Questions and discussions about your electricity and gas meters, connections, disconnections and more
I have been asked to submit a meter read. However when I go to attempt to my address is greyed out and it says the service is ineligible. No one has had access to my meter to read it and it is not digital
Hi Ellie_M, Thank for getting in touch with us.
I'll send you a private message so we can assist you with submitting meter reads via the app of My Account.
Kind Regards,
Natalie
