Smart meter app usage not currently showing usage

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Hi, had the AGL Smart Meter installed and successfully installed the App on my mobile phone but it doesn't show the current usage when opening the App.  The usage only shows up from past days. The technician who installed it told me I could monitor the real time usage at any time of the day or night to show how many Kw's were being used. I had this smart meter installed over a year ago and it has never had this option as was promised. I need this option so as I can monitor how much my electric car is costing to charge and how much the air conditioning unit is costing (often run 24/7 by my boarder!) 😞