Internet

Everything related to your AGL Internet plan

Everything related to your AGL Internet plan

Internet connection

Switched-on

Nobody answers the phone 6 calls within the last week

CHAT DOESNT WORK

PHONE DOESNT WORK

E-MAIL ARE USELESS

5 e-mails no response

The Internet needs to be reset by me 3-5 times daily as the connection drops

Current speed 5 MPS

promised 65+ MPS

nobody calls or e-emails back other the billing which is always on time

SO IN A SHORT VERSION, THEY DONT CARE THEY ONLY WANT TO COLLECT THE $$$$$$$$

THEY ARE SCARED TO TALK TO YOU OR EVEN SIMPLY E-MAIL

 

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3 REPLIES 3

Switched-on

Internet connection new service 

Switched-on

Try switching to the google dns by following these instructions https://www.howtogeek.com/164981/how-to-switch-to-opendns-or-google-dns-to-speed-up-web-browsing/ 

 

I just put Agl internet on in a new residence and the Agl DNS servers are crap and browsing speed is unbearably slow.  Not sure if it’s how the nbn router Agl sent is configured as the router password that’s on the back doesn’t work to access the admin.  As soon as I added the google DNS servers 8.8.8.8 and 8.8.4.4 to my pc/Mac/phones/tablets then the internet speeds up from dial up type speeds to what nbn should be.

Superconductor

Shame no reply half a year later...