how do i get the data /medical confirmation form back to agl, total lack of info on where to return

Switched-on
1 Reply 511 Views

re life support equipment registration

why is there a time limit on submission time

why is there a information on where to return it to

as agl do not control the distribution system in south-queensland and energex does why do they need to know energex already have my details

have energex shyacked on their responsibility AGAIN

just give me a return path so i can supply such and not a noreply email address as someone already has

i cant understand the gobble-degook of your helpless desk who cant give me answers

a simple request please help understand this stupidity

1 REPLY 1

AGL Moderator
0 Replies 479 Views

Hi keithtutorit,

 

Thanks for being part of the AGL Community.

 

You can return your life support documents via email to LifeSupport@agl.com.au. It is important that both your retailer and the distributor have these documents, as there are some circumstances in which your retailer may need to raise a disconnection. This is for the protection of the power supply at the premise, so it's important we get these in a timely manor, resulting in the need for a time frame for them to be returned. If you have any further questions regarding the forms, please feel free to reach out to us here.

 

Kind Regards,

Jenna