General

Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

Rate matching

Switched-on

Good afternoon,

 

i just joined and have been offered lower rates by origin who I was previously with; subsequently your customer support advises they can’t do any better, I have a pdf quote from origin and would be happy to move my gas over otherwise I’ll go back to them with my internet and electricity.

 

Can I have someone call me or reply here if I provide rates offered to match it?

 

thanks

2 REPLIES 2

Switched-on

Note I also have my parents rates with agl in the same suburb so I know you are capable of providing me the rates I’ve been offered from origin and matching / beating the rates they have offered.

AGL Community Manager

Hi @Brentb, unfortunately we won't be able to resolve a query about your specific account here, but it sounds like you've already spoken to customer service about this -  and they're not able to match the rates. Sorry about that. 

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