General

Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

New Account

Switched-on

I have opened a new account with AGL. Do I need to contact my old supplier (Origin Energy) to cancel my account with them, or does that happen automatically?

1 REPLY 1

AGL Moderator

Hi Geoff1957, welcome to AGL Neighbourhood! 

 

Only 1 energy retailer can be the biller retailer for your meter, once we've established your account, your account with your previous energy retailer will then issue you a final bill up until the date we've taken over for you. 

 

You can find out more information on how this works on our website here

 

Kind regards, 

 

-Nam-