General

Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

Fraudulent message

Switched-on

Received 2 txts on mobile sending verification codes.  Rang 131245 but did not get any answer from hard to understand operator.  This request was not initiated by me & am concerned for mobile safety    Thank you Jean B

Tags (1)
1 REPLY 1

AGL Community Manager

Hi @Lox09AGL17 ,

 

It's definitely good to be cautious about this sort of thing. 

 

We don't use email for customer support, but if you're having trouble getting your issue resolved over the phone, Messaging through the app or My Account page is another option. If you continue to see texts like this come through, it should be investigated.

 

 

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.