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We have been working with relevant authorities to identify customers who may have been impacted by the recent floods and wild weather in New South Wales, ACT, Victoria and Queensland.
If AGL customers are impacted by the storms and experiencing financial distress, our assistance program Staying Connected will be available to support households through this difficult time.
A number of distribution companies are responsible for the supply of power, delivered by poles and wires, across the impacted areas. A list of energy distributions and relevant contact numbers are listed under the Help and Support page on AGL’s website or through our electricity distributor lookup tool.
If you would like further information on available support please contact us